| With so many resorts all around the world, it is very | | | | Look around the resort; make sure that all |
| important that you make a great impression before | | | | detail-cleaning needs are handled in advance. Never |
| guests start checking in. In order to do this you need to | | | | wait until the last minute to begin searching for the |
| ensure that you really are fully prepared for the busy | | | | detailed cleaning items that need to be done in your |
| tourist season and have everything in order as far in | | | | resort. The detailed cleaning list should be divided |
| advance as possible. Waiting until the last minute might | | | | amongst staff and covered for weeks before the |
| sound really appealing, but it can create a huge amount | | | | busy season begins. This will allow ample time for any |
| of problems if you are not quite skilled in your job. | | | | repairs that need to be made as well that might be |
| Always look at your staffing needs at least 3 months | | | | discovered in the course of the cleaning. |
| ahead of time. This will allow you ample time to start | | | | By taking the time to properly prepare your resort for |
| hiring as needs demand, as well as ensure that the | | | | the guests that will be coming far in advance you will |
| new staff that you hired is fully trained before you | | | | be much more prepared for any emergencies that |
| begin to get busy. This will not only decrease the | | | | arise, as well as know that you are presenting the |
| number of people quitting immediately due to the job | | | | best possible image to guests. Waiting until the last |
| stresses, but will also increase the customer service | | | | minute can create a stressful environment that nobody |
| that you are able to provide since the staff will be | | | | wants to be a part of including guests. Working |
| properly trained before the busy season. | | | | diligently to ensure that you are giving guest the best |
| Included amongst looking at staffing needs should be | | | | possible experience is a progressive task; it is not just |
| uniforms. Evaluate the staffing needs that you have, | | | | a single task that must be completed, but rather a |
| and ensure you have enough uniforms ordered to | | | | series of actions that will ensure that guests are |
| handle these needs. Additionally, look at your current | | | | pleased with the service at your resort. |
| staff uniform needs. Replace any uniforms that are | | | | A good manager will find that planning ahead also |
| not up to par anymore and ensure that they are | | | | makes their job far easier than they ever imagined. |
| received in plenty of time to allow for replacements, | | | | Working overly hard is not necessary and should be |
| sizing issues and other problems that could arise. For | | | | avoided if at all possible, remember, instead of working |
| long term employees and even those who work | | | | harder, if you work smarter you will find that the results |
| extended shifts each week you might want to order | | | | are much easier to deal with and the guests will be |
| an additional uniform as well to ensure that they are | | | | much happier as well. |
| always looking their very best. | | | | |